PERFECT PLANK COMPANY
Ordering  Information
Orders received by 4 p.m. Friday can be shipped as early as Friday of the following week.  Exceptions:  Plank which exceed 48" width often require several extra days. Perfect Plank Co. does not maintain accounts. Most customers send a check at the time of order or use a major credit card. Orders are shipped freight collect from Oroville, California.  Orders weighing more than 70 pounds are shipped via XPO Logistics.  Orders weighing less than 70 pounds (within size limits) can be shipped UPS. (Other limitations apply) Upon receipt of order, it is essential that you inspect the freight for damage prior to signing the delivery receipt! (DOES NOT APPLY TO UPS SHIPMENTS) Unsatisfactory merchandise can be returned after receiving verbal approval from the Order Desk.  Replacement will be made for defects which are the result of manufacturing error.  However, the Perfect Plank Co. cannot accept responsibility for those defects which are inherent in the species of wood.  In all cases, the liability of the Perfect Plank Co. shall be limited to the sale price of the item and shall not be extended to include the value of any labor or materials used in finishing or installing the product. Upon receipt, it is essential that you finish the ends and BOTH sides of the plank immediately in order to avoid cupping or warping.  All wood products are sensitive to changes in temperature and humidity, and care must be taken to prevent exposure to environmental extremes.    
Perfect Plank Order Desk:  1-800-327-1961 Local Telephone:  1-530-533-7606
2850 S Fifth Ave, Oroville, CA 95965
(800) 327-1961
Dimension and Lamination Guide
To help facilitate the ordering process we've created a page to assist with any confusion with our Butcher Block terminology. The terms we use most commonly over the phone include Thickness, Width, Length, Laminations, Grain, and Strips. When in doubt, please refer to the chart below when ordering to ensure your Butcher Block order has the correct dimensions.
Lamination is used to describe the width of each strip glued together to create the Butcher Block. This is NOT  to be confused with "laminate" or "sticker laminate"; our product is made with solid wood. As indicated on the home page our material comes in a variety of lamination widths depending on the species, ranging anywhere from 3/4" to 2". It's important to note that, while we will do our best, we cannot guarantee a specific lamination  for an order. Additionally it's very likely that   an order consisting of multiple lengths will have different laminations . Ordering pieces cut from a single compatible longer length can improve the chances of similar lamination widths however this option is usually a bit more expensive and can involve some wood waste. If this is important, please mention this at the time of your order. It's not guaranteed, but we'll do our very best to meet your goals.
You can expect that, unless indicated at the time of your order, the grain will always run along the longest dimension, or the Length of the board. This is the most stable configuration for our Butcher Block. In an example with an 1 3/8" x 25" x 36", the grain/strips will run with the 36" dimension by default. A 36" x 25" (grain running with the 25") would actually be priced as a 36" x 36".
Double Laminated (Sandwich Style) In an attempt to repurpose remaining scrap falloff material, Perfect Plank occasionally utilizes a woodworking process known as Double Lamination (also commonly referred to as Sandwich style). In this method, high quality wood strips too narrow to be incorporated into butcher block are resurfaced and glued to create a stronger revitalized product. These strips will have 1 (or more) glue lines visible from the sides and ends. Please bring this to the attention of the order desk if this configuration poses a problem for you or your customer. While not guaranteed, we will do our best to honor requests based on available staff and inventory.